Production Process
Step 1 : Artwork
Step 2 : CNC Images
Step 3 : Mold Prepping
Step 4 : Die Casting
Step 5 : Metal Plating
Step 6 : Colour Application
Step 7 : Final Approval
Step 8 : Pack and Ship
Important Notes:
1. Order Process
- Order Confirmation: Orders are confirmed when we send an acknowledgment email.
- Design Approval: You must approve the design before production begins. Revisions may cause delays.
2. Pricing and Payment
- Pricing: All prices are subject to change. Final price is confirmed before processing your order.
- Payment: Full payment is required before production. We accept Visa/Mastercard through PayPal, Zelle and Square.
3. Production and Delivery
- Timeline: Production typically takes 4-7 weeks after design approval and payment.
- Shipping: Shipping costs are included, and delivery times vary based on the shipping method selected.
- We are not responsible for shipping delays once the product is dispatched.
4. Customization and Design
- Ownership: You are responsible for the content [logos, ranks etc.] provided for your design.
- Design Accuracy: We are not liable for design errors once approved by you.
5. Returns and Cancellations
- Cancellations: Orders may not be canceled once production begins.
- Returns: Due to the custom nature of the products, returns are only accepted for defects caused by our error.
6. Liability
- Limitation: Our liability is limited to the amount paid for the order. We are not responsible for indirect damages.
- Force Majeure: We are not liable for delays caused by factors outside our control (e.g., shipping delays, natural disasters).
7. Changes to Terms
- We reserve the right to modify these Terms at any time. Changes will be posted on our website.