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TERMS AND CONDITIONS
1. Order Process
- Order Confirmation: Orders are confirmed when we send an acknowledgment email.
- Design Approval: You must approve the design before production begins. Revisions may cause delays.
2. Pricing and Payment
- Pricing: All prices are subject to change. Final price is confirmed before processing your order.
- Payment: Full payment is required before production. We accept Visa/Mastercard through PayPal, Zelle and Square.
3. Production and Delivery
- Timeline: Production typically takes 4-7 weeks after design approval and payment.
- Shipping: Shipping costs are included, and delivery times vary based on the shipping method selected.
- We are not responsible for shipping delays once the product is dispatched.
4. Customization and Design
- Ownership: You are responsible for the content [logos, ranks etc.] provided for your design.
- Design Accuracy: We are not liable for design errors once approved by you.
TERMS AND CONDITIONS
5. Returns and Cancellations
- Cancellations: Orders may not be canceled once production begins.
- Returns: Due to the custom nature of the products, returns are only accepted for defects caused by our error.
6. Liability
- Limitation: Our liability is limited to the amount paid for the order. We are not responsible for indirect damages.
- Force Majeure: We are not liable for delays caused by factors outside our control (e.g., shipping delays, natural disasters).
7. Changes to Terms
- We reserve the right to modify these Terms at any time. Changes will be posted on our website.
Contact Us
For questions, contact us at:
Coin Plaques Corp.
info@coinplaques.com
+63 928-998-8988
HOW WE STARTED
Our journey began with a passion for craftsmanship and a commitment to serving those who serve our country. We founded our company with the vision of creating high-quality, custom wood products tailored specifically for military customers. From personalized plaques to intricate display cases, we aimed to honor the dedication and sacrifices of our armed forces through our work.
As we grew and developed strong relationships within the military community, we identified an opportunity to enhance our offerings. Many of our customers expressed a need for custom coins—a meaningful way to commemorate achievements and foster camaraderie. Recognizing this demand, we decided to expand our product line to include custom coin manufacturing.
HOW WE STARTED
This addition not only streamlined the ordering process for our customers but also allowed us to become a one-stop shop for their needs. Now, our clients can easily order both wood products and custom coins in a single transaction, simplifying logistics and ensuring they receive the high-quality craftsmanship they expect from us.
Today, we take pride in our dual focus: continuing to provide exceptional custom wood products while also delivering beautifully designed coins that celebrate the spirit of service. As we move forward, we remain committed to our mission of supporting the military community and providing them with products that reflect their values and achievements.
